MONDAY REPORT
February 24, 2003
SPECIAL NOTE: Copyright 2003. The Monday Report is produced each week as a benefit to the member agencies of the Child Care Association. Please protect this membership benefit - DO NOT copy and distribute this report to agencies/staff that are not members of CCA. Thank you for your cooperation.
CCAI
PROPOSES CHANGES IN PRIVATE AGENCY ACCOUNTABILITY
CHILD
WELFARE ADVISORY COMMITTEE
HOUSE
BILL 2288 REINTRODUCES FULL-FUNDING LANGUAGE FOR THE ORPHANAGE ACT PROGRAM
NATIONAL
CONFERENCE ON THE HIPAA PRIVACY RULE
ACTION
BY HOUSE ON WELFARE AND CHILD CARE
HHS
RELEASES TANF ANNUAL REPORT TO CONGRESS
CCA
OUTCOME MEASURE ADDITIONS FOR FY-2003
CCAI�s
SPRING MEMBERSHIP MEETING�March 20, 2003
A press conference held in Springfield on February 19, 2003 unveiled the CCAI proposal for System Accountability. Highlights from the press release include:
Child
Care Assn., Lawmaker Push DCFS
Foster
Child Monitoring, Agency Oversight Reforms
DCFS
Inspector General Proposed for Random Foster Home Checks
(Springfield) � The Child Care Association of Illinois and state lawmakers today unveiled sweeping foster child and private agency monitoring proposals and called for rapid state implementation of the package.
�If Illinois expects to maintain its national child welfare model status, accountability by private child welfare agencies under contract with the Department of Children and Family Services must continue to improve,� said Margaret Berglind, Child Care Association of Illinois (CCAI) President and CEO.
Currently, approximately 80% of substitute care services are provided by private, voluntary agencies under contract with DCFS.
�Illinois must continue to reap the benefits of its reformed child welfare system and we can measure those benefits only by children protected and lives improved,� said State Rep. Lou Lang (D-Skokie). �Therefore, DCFS must strengthen foster home monitoring and private agency oversight; these proposals do the job and DCFS should adopt them immediately.�
This represents a proactive plan for developing a private agency monitoring and oversight system that prioritizes foster child safety, looks at outcomes and integrates principles of continuous quality improvement into monitoring. We will be working with a group of CCAI executives and DCFS to advance this proposal through DCFS rule. The proposal received coverage via National Public Radio, as well as several Chicago radio stations and the Sun Times.
This proposal has been accessible to CCAI members for the last 2 weeks on the Members Only section of the website. We sent all Executive Directors an e-mail to this effect 2 weeks ago and have announced its availability for review in the last 2 Monday Reports. We also mailed a hard copy of the proposal along with the press release distributed during the press conference to all Executive Directors and Foster Care Directors on our list serve. We encourage all agencies to review the proposal, discuss with foster care and quality assurance staff and submit comments/questions to CCAI. (MB)
CWAC met in Chicago on February 20. The following topics were highlights of the meeting:
Director McDonald shared his views of how the DCFS budget will probably fare in the FY�04 process. The state budget situation is bleak, with a projected deficit of anywhere from $2.5 to $5 billion. Seventy five percent of General Revenue is designated for education, corrections and human services. If any K-12 education is carved out for protection from cuts, there is even less in the general revenue for human services. There could potentially be across-the-board cuts for all state agencies. A current Senate bill already designates a 5% cut, and some feel that will not be enough. Ten percent cuts are being talked about.
Co-chair Tom Vanden Berk led a discussion on whether there should be a CWAC Public Information Committee or a public message on child welfare. There was no agreement about whether CWAC has a need to develop a position. The group discussed the possibility of CWAC communicating key challenges and concerns of child welfare to the DCFS Task Force. The existing communication work group will work with some additional members on developing an agenda of issues for discussion with the task force. This agenda will be shared with all CWAC members prior to the committee taking any action.
| Finance and Administration: (See Monday Report of January 27 for the full report.) DCFS staff indicated that some agencies received a message in error about billing problems with Medicaid. DCFS staff are in touch with applicable agencies to correct any problems. |
| SED: (See Monday Report of November 18 for the full report.) DCFS staff reported that the central review committee has reviewed 35 SED children. This is assisting in developing a complete profile of behaviors as well as treatment needs. The deadline for the program plan has been extended to March 31. It is essential for agencies to complete these thoroughly. The UIC reviews will soon begin and will be looking at the programs, and comparing delivery to the program plan. As agreed, agencies can request a private agency reviewer during the UIC review process. The electronic UIR system is in the final stages of development and will be pilot tested soon. The RSN meetings will resume shortly, as agencies conclude development of their program plans. |
| Front End Committee: This committee has not met. DCFS staff reported they want to review In-Home contract issues. They would like to develop downstate Family First contracts to operate more like the Cook model. These are primarily financial issues, so will be referred to the FAS committee. There should also be some discussion over the next year of how to increase the reunification rates for children who must go into care. DCFS believes that family dynamics and clinical considerations for making reunification decisions are very similar to those required in family preservation rates. Since Illinois has low rates of reunification, there needs to be some cross-fertilization of ideas. |
The Federal Review site visit is due in September 2003. The review will examine 7 outcomes pertaining to safety, permanency and well-being for children and families and 7 systemic factors that affect service quality and outcomes (statewide information system, case review system, quality assurance system, staff training, service array, agency responsiveness to community and foster and adoptive parent recruitment, licensing and retention.) The total review process consists of a statewide self-assessment including statistical measures of the 7 outcomes, on-site review preparation by DHHS, the On-Site Review, Discrepancy Resolution Process, Final Report to the State, Program Improvement Plan if the state is not in compliance, Program Improvement Plan Review and Penalties and Subsequent Reviews.
Private agencies may participate in the review as a member of the state review team, conducting case reviews in partnership with a federal review team member. Many agencies will be involved as participants in the group stakeholder interviews to provide information of the state�s overall performance on outcomes and systemic factors, or as an individual stakeholder to provide specific information on a child whose case is selected for review.
CWAC discussed the possibility of further training for executive level staff to prepare for the stakeholder interviews and to assure all agencies understand what to do in the event their agency case is selected for review.
Additional members of the Federal Review Work Group can still be accepted. Such members should be familiar with the full scope of foster care work, such as executives, quality assurance staff or foster care managers/supervisors. Contact Marge Berglind at [email protected] if you want to join.
DCFS staff acknowledged there has been a delay in the process of obtaining background check clearances for Direct Service Employee licenses. The licensing division is working to establish a quicker system for that information to flow, as well as setting up a way in the databases to identify child welfare workers immediately. The Phase II/Best Practices component of training will be rolled out within the year. The Steering Committee is identifying suggested orientation and rollout strategies.
DCFS circulated a draft of changes to Part 301, Placement and Visitation Services, that restricts homes for use according to age of foster parent and placed children. A policy transmittal was also issued that prohibits new placements for caregivers over age 65 and requires weekly visits when children are placed with a caregiver over age 65. DCFS stressed that various media representatives have requested information on ages of children and ages of foster parents, and will be tracking many of these cases in private agencies. The CWAC group expressed a number of concerns about the proposed rule and how it could impact children in placement. It also highlights the need for further development of foster parent resources.
CCAI mailed a copy of the proposed rule change to all agencies this week. If you have not received a copy, please call the Springfield CCAI office. The comment period is very short. We encourage agencies to:
Review the rule and submit comments directly to DCFS
Send a copy of your comments by e-mail to CCAI ([email protected])
Review your agency�s spread of foster homes by age to develop a concrete impact statement
Review your agency�s foster homes by age to identify any areas of concern and to identify any need for immediate internal agency review
Prepare for contact by the media if any homes appear to be atypical in terms of age of foster parent and age/needs of the child.
Marge Berglind presented the CCAI ideas for assuring system accountability. (See information elsewhere in this Monday Report.) CWAC members discussed the proposal and provided comments. Many of the concerns surrounded use of the OIG for random foster home checks, as well as concerns about foster parent privacy. CCAI encourages all agencies to make written comments to the designated CCAI mailbox. (MB)
CHASI
Worker Recognized
Agencies met with Cook Juvenile Court representatives and DCFS on February 20. Judge Bishop was not able to attend.
| Judge�s Report: Sybill Thomas represented the judge. The number of cases handled by the court has decreased further, and is down to 15,400 cases due to achievement of permanencies. |
| DCFS Report: Director McDonald shared projections about the state budget and impact on DCFS (See CWAC Report in this Monday Report.) Runaways continue to remain a top priority for DCFS. Agencies were informed that various media representatives have obtained information on children absent from placement through the Freedom of Information Act and will be checking missing children against police reports. Agencies should expect calls directly from the media on any runaway cases in their agencies. A discussion was held on DCFS� new placement policy for older caregivers and the proposed changes to DCFS rule. (See CWAC Report in this Monday Report.) Participants were encouraged to review all their homes, and to submit comments to DCFS and CCAI. |
| Project Safe Start: Marlita White presented information on Project Safe Start, a federally funded program that aims to prevent and reduce the impact of exposure to violence on children ages five and younger. Through a collaborative assessment and planning process, Safe Start is aiming to increase education for first responders, mandated reporters and parents, expanding mental health and family support services, facilitating collaboration and advocating for system wide changes. Further information can be obtained from Project Safe Start at 312-747-9396. |
| School Transfers: Marguerite Chapman provided information on Requirements when a child transfers schools. Yasmina Sefiane-Johnson provided information for south suburban schools. Many DCFS children are actually placed in areas served by the 146 different school districts in the south suburbs. As children move from foster home to foster home, they also transfer from school to school. There must be further training of foster parents on proper identification of the correct school and materials needed to transfer the student. Agencies and workers should assure the Student Transfer Form required by the state Board of Education is completed properly by the school and should assure casework is provided in compliance with Rule 314. |
| Runaways: Renard Jackson and Melissa Ludington discussed Runaway Issues. Police reports must be forwarded to APT. Missing person�s reports must be reported to the National Center for Missing and Exploited Children. DCFS sometimes finds out the child is missing when a 906 is received for processing that shows the child left and came back on the 906. |
| Screening: The next Screening Training is scheduled for February 28 in Juvenile Court. Reservations are not required, but there will be first come/first served rules if attendees exceed space limitations. Agencies can contact Christina Schneider through DCFS legal for more information. Within 2 weeks of a goal change, the worker should make a pre-screening appointment. This will allow sufficient time to review the case, conduct the actual screening and prepare the case in time for the federal timelines. |
| Worker Recognition: Workers were recognized for exemplary service, as recommended through outstanding court reports or letters from judges: |
� Samuel Byrd, Children�s Home and Aid Society
� Emily Munoz, DCFS
� Sanden Davis, DCFS
Congratulations to these dedicated caseworkers.
The date of the next meeting will be set after consultation with Judge Bishop. (MB)
The work group to discuss potential financing strategies for the RSN met on February 21. DCFS staff shared that given the status of the current budget and projections for the future budget, there are restrictions on how much will be available for financing the RSN concept. This will also interconnect with any consideration of when DCFS can return to a partial or full application of the rate methodology.
Part of the challenge will be identifying sources of funds that can be redeployed. The amount of funds spent on Bedholds in Residential is significant. This is a possible source of revenue for strengthening residential services and rates. However, there would be significant restrictions of bedholds as we know it today. If bedholds are eliminated, agencies would be under no requirement to accept the child back. Further work will be done by DCFS to track the number of bedholds due to psych hospitalization vs. runaways or detention cases.
Transitioning of older children into CILA placements sooner is another possible source of revenue. There are still concerns of geographic spread and agreements to be worked out with DHS.
Various scenarios for beginning the RSN and returning to the rate methodology over the next few years were discussed. It seems likely there would be an adjustment of rate for those agencies initially identified as serving Tier I children and who will be in the pilot RSN. Those participants will only be adjusted after full discussion with DCFS about the new program plan, capacity of agency, past performance of agency and ability to meet DCFS need. Tier II agencies, including group homes, would have the opportunity for application of the rate methodology in some form, as DCFS budget resources become available. As the RSN is implemented, and the overall residential system is rooted in outcome performance, there must be further assessment by agencies of their ability to achieve the outcomes. Further data on the impact of running the rate methodology with utilization impacts, must by run by DCFS. There will be further discussion of these issues at the next full RSN committee. This committee will meet on March 13. (MB)
The next CWAC SED meeting is scheduled for March 14, 10:00 A.M.-Noon, at Lawrence Hall. The next RSN work group meeting is scheduled for March 13, 10-Noon at DCFS, 100 W. Randolph. DCFS will send reminder notices to all work group and committee members via e-mail early next week. (MB)
The CCAI Policy
Committee met by Conference Call on Tuesday, Feb. 18, 2003.
Additional bills are still being introduced which the committee continues
to review each week. CCAI members
are encouraged to review the full text of any proposed legislation.
This can be done by going to the CCAI web site and to Links on the menu.
Once on the Links page go to www.legis.state.il.us.
Once on that web site you can select bills and legislation from the menu.
Type in the bill number to search. Let
us know your comments, concerns, questions, notes of support or opposition on
them via e-mail to [email protected]
for general, finance and child welfare, [email protected]
for mental health and developmental disabilities and [email protected]
for education. Following is
clarifying information on several of the bills that were reviewed.
HB 41 - Provides
every child placed under the CFS Act with a diagnosis of mental illness shall
receive necessary services and details specific services.
Provides that upon complaint or discovery of abuse, neglect, improper
care or inadequate care, DCFS shall immediately investigate and remove the
child. Discussion: Marge
Berglind will meet with the sponsor Lou Lang to present the concerns of the
Association. Patrick Murphy
submitted letter of support to the sponsor.
HB 307 �
Assesses county fees on specific violations determined guilty up to $5 in order
to fund teen courts or youth diversion programs.
Discussion: Galesburg had lost its funding for the Teen Court so
this would provide a mechanism to support those programs.
There are Teen Courts that continue to operate in other areas of the
state.
SB 73 � Sets
out requirements for privatization contracts between contracts and state
agencies. Discussion: This could be amended to apply only to DOC food service
employees. The intent could be
narrowed from the original language of the bill, which was very broad and would
have included all contractors with the state.
HB 518 �
Creates Children�s Mental Health Act. This is still a vehicle bill with a
proposed amendment to be developed. Discussion:
Language is being proposed with recommendations from the Children�s
Mental Health Task Force that requires the development of a plan with a very
broad range of policies for children�s mental health services.
Very little is included on transition services for those individuals from
18 to adult. Services are not
targeted for the children with more severe mental illness.
It also creates a Mental Health Fund.
CCAI will be sending a letter to the Task Force listing our concerns.
SB 198 �
Changes language for involuntary admissions to mental health facility to
�dangerous conduct�. Discussion:
Mental health workers support the legislation because it allows
liberalization of requirements so patients can receive treatment they need.
SB 199 �
Changes length of time for involuntary treatment to 72 hours from 24 hours. Discussion: Mental
health workers support the legislation because it allows liberalization of
requirements so patients can receive treatment they need.
(JMS)
The
sponsor of House Bill 1180 (Jerry Mitchell, R-73rd District, phone:
217-782-0535) held the bill in Committee in an effort to reach a compromise
between special education administrators and CCA members.
A meeting with Mitchell on Thursday, Feb. 20 resulted in both parties
leaving with proposals that will be considered.
HB 1180 eliminates the private tuition funding formula from legislation
and eliminates the Private Tuition line item from the Illinois State Board of
Education Budget. Senate Bill 692 (Woolard, D-59th District, phone:
618-985-5559) has introduced an identical bill in the Senate. CCA is
aggressively working to defeat both bills. These bills have the greatest impact
on the Balance of State since the Chicago Public School District was shifted to
block grant funding in its reform legislation of 6 years ago.
(BRH)
This
legislation is sponsored by Representative Jerry Mitchell and is a bill that CCA
strongly supports. School districts
with Orphanage Act programs are already greatly concerned about the cuts they
must absorb in these programs if this legislation does not pass.
This language was passed several years ago but was removed in the final
24 hours of negotiation on last year�s budget (BRH).
The Child Care
Association of Illinois had sent out an inquiry in January to all members to
determine the level of commitment from agencies to support the development of a
HIPAA manual by the Association. After
reviewing various resources and proposals with their related costs, including
the number of members that wanted to purchase this type of manual, we located a
resource that was used by the Michigan Association and is available now.
We have notified those agencies that indicated an interest in purchasing
a manual and provided an order form with a list of the documents that would be
included. The organization
L3PAssociates has developed a CD Rom with templates of policies and forms, which
are targeted towards social services and behavioral health organizations.
L3P Associates is providing a discount on this CD Rom to members of the
Child Care Association of Illinois. We
hope this information will assist agencies to move forward in meeting HIPAA
readiness requirements. Privacy
requirements for HIPAA are required to be in place by April 2003.
If other agencies are interested in looking into this resource, go to the
CCAI web-site in the members� only section (www.cca-il.org).
Agencies also need to keep in mind as they proceed that they still must
consider Illinois Mental Health Laws.
We will also be
reviewing the possibility of developing a HIPAA message board on the CCAI web
site. This would allow agencies to
post questions on HIPAA as you move forward and share information with member
agencies. (JMS)
The U.S.
Department of Health and Human Services (HHS) has announced a National
Conference on the HIPAA Privacy Rule to be held in Rosemont, Illinois at the
Hyatt Regency O�Hare on Sunday, March 2, 2003 from 8:30 a.m. to 4:00 p.m.
The registration fee for the conference is $180.
This conference is designed to provide an opportunity to hear from and
interact with officials who developed the Health Insurance Portability and
Accountability Act Privacy Rule and will be responsible for interpreting and
enforcing the rule. It will be a
review of the privacy rule and its requirements. So if you need a refresher
seminar about the privacy requirements or others in your organization need to
learn about them, you may want to attend. The
conference is being conducted in conjunction with the Workgroup for Electronic
Data Interchange. For additional
information about the agenda and how to register go to:
http://wedi.org/snip/public/calendar/index.cfm?fuseaction=event&id=271.
(JMS)
Last week the
House of Representatives was scheduled to debate and vote on the reauthorization
of the Temporary Assistance for Needy Families program and the Child Care
Development Fund. It was passed by the House with all but 2 Republicans for it
and all but 11 Democrats against it. H.R.
4 is the same legislation passed by the house last year, however, it was never
passed by the full Congress. H.R. 4
requires increased work requirements for single mothers to 40 hours per week;
reduces state flexibility to provide education and training; freezes TANF
funding for the next five years; and provides only 4% in child care funds next
year with no additional funds guaranteed for the following four years.
It also eliminates the income eligibility standard for childcare,
removing the only way to measure how many eligible children are actually
receiving a childcare subsidy.
The
reauthorization for TANF is now up in the Senate.
CWLA reports that the Senate Finance Committee may hold a hearing in
early March. Senator Grassley
(Chair of the Finance Committee) scheduled one hearing in Iowa last week. It has also been suggested that the Senate Finance Committee
will attempt to vote on a TANF reauthorization in early April.
We ask members to contact Senator Durbin and Senator Fitzgerald and
express your concerns about the legislation as passed by the House.
For additional information go to the CWLA web site.
(JMS)
CCAI received a
recent communication from the Alliance for Children and Families regarding the
FY 2004 funding for the Social Services Block Grant.
A sign on letter has been developed asking agencies to support the effort
to obtain full funding of SSBG for FY 2004.
It is being sent to the Chair of the House Committee on Budget, Chairman
Jim Nussle. Full funding for the
program would be $2.8 billion. It
is currently funded at $1.7 billion. If
you have not signed onto this letter contact the Alliance through the e-mail
address [email protected]
or [email protected]
or fax the name of your agency and the person authorizing the �sign on� to
202-331-7476. If you also wish to
send an individual letter from your agency to Chairman Nussle, a sample letter
is on the CCAI web site under the members� only section at www.cca-il.org.
(JMS)
The Department of
Health and Human Services released the TANF (Temporary Assistance for Needy
Families) Fifth Annual Report to Congress.
The report, covering fiscal year 2001, highlights the status of the TANF
caseloads, work participation rates, state expenditures, characteristics of TANF
recipients, and other state policies. According
to the report there have been dramatic increases in employment of current and
former welfare recipients. Earnings
for welfare recipients remaining on the rolls have increased, as have earnings
for female-headed households. Child
poverty rates are at their lowest levels in decades.
For a copy of the full report go to: http://click.topica.com/maaaQX4aaV26jaaaaaab/.
(JMS)
Below are changes
and additions to the CCA Outcome Measures Project as approved by the membership
for implementation during FY-2003. This is a reminder and guide for the changes
you will see added to this year�s survey.
Improved segmentation for Residential and Group Homes will improve data.
Critical child safety information will begin to be collected for Foster Care
programs. Special Education Schools will place an emphasis on students receiving
state achievement tests. Finally,
we plan to get a better picture of satisfaction with the collection of data on a
uniform question which can be inserted in your satisfaction surveys.
CCA members are encouraged to implement these changes now so you are
prepared to report following the close of the current fiscal year.
Questions can be directed to D.D. Fischer at (217) 656-3000 or [email protected].
Satisfaction
Surveying
For all reported
service categories, satisfaction will be measured by asking members to insert a
uniform question into their FY-2003 satisfaction surveys. The members will be
asked to report on only one satisfaction question using a 5 point Likert Scale
with satisfied being a 4 or 5 on the scale as follows:
Overall How
satisfied are you with the program services?
|
1 |
2 |
3 |
4 |
5 |
|
Very
Dissatisfied |
Dissatisfied |
Neutral |
Satisfied |
Very
Satisfied |
Special
Education
�
Illinois State Achievement Test (ISAT)
�
Prairie State Achievement Test
�
Portfolio Assessment
Institution
/ Group Homes
1.
Separation of Services: For
FY-2003 the services will be broken into separate reporting units to allow for
more accurate comparisons. The
service will be reported as follows:
�
Group Homes
�
Residential Care/Treatment
2.
Status Change: Group Homes and Residential Care/Treatment will
report status change data for two population segments:
�
(SED) Severely Emotionally Disturbed
�
(DD) Developmentally Disabled
Foster
Care
|
Total
Number of Licensed Foster Homes for the fiscal year |
50 |
|
� Of
those the number of Foster Homes with substantiated license violations. |
2 |
|
Percentage
of Foster Homes with Substantiated License violations: (divide the number
of homes with substantiated license violations by the total number of
homes) |
4% |
1b)
Maltreatment in Care: The
indicator for this measure will be the percentage of all children who were
victims of an indicated child abuse and/or neglect finding against a caretaker
during the fiscal year.
|
Number of
Children in (type of care) care during fiscal year |
100 |
|
� Of
those the number with an indicated report of abuse and/or neglect against
a caretaker. |
5 |
|
Rate
of children who were victims of an indicated child abuse and/or neglect
finding against a caretaker during the fiscal year. |
5% |
*note:
DCFS reports abuse and neglect per 100 children in care for 1 full year.
The association�s Spring Membership Meeting will be held on March 20, 2003 at the Marriott Hickory Ridge Conference Center, 1195 Summerhill Drive, Lisle, Illinois. Agenda items will include:
Current Trends in Privatization of Child Welfare and Implications for Illinois
Status of the Illinois Budget and Legislative Agenda
CCAI Communications Efforts: Crafting a Unified PR Message during the Spring Session
The meeting will be specifically targeted for Executive Directors / CEO�s, senior management staff, policy Staff, and communications staff. A more detailed agenda will be mailed to you soon.
If you need a room at Hickory Ridge call 630.971.5000 or toll free 800.228.9290. The overnight rate is $80.00. Please make your reservation by March 3rd and indicate you are attending the Child Care Association meeting. (SKA)
Your agency could
be selected for the Federal Review of Foster Care cases next September 2003. Now is the time to prepare with participation in a training
session specially designed to meet your needs.
CCAI has teamed up with the Child and Family Research Center to develop a
short powerful program individualized for you. The training will be held in February and is free and
located with host agencies in six convenient locations across the state.
For more information or to register for the training visit: http://www.cca-il.org/training/index.htm
Look for �Federal
Outcome Training� located in the training page on the CCA web pages.
(SKA)
Feb. 27 -- Downstate Performance Based Contract Provider Meeting, 1-3, DCFS, 628 E.
Adams, 2nd Floor Conference Room; Private agencies meet at CCAI office from
10-Noon.
Feb. 27 � The MILL presents �SACY No More�. 8:30 a.m.-3:00 p.m. Contact: Ericka Potter,
at 815.877.3440
Feb. 26-March 1 -- Learning Disabilities Association 2003 National Conference, Palmer
House Hilton, Chicago. For information, call Learning Disabilities
Association of Illinois (708) 430-7532
March
6 - Family Centered Services Steering Committee - Video Conferencing, 10
to 2
March 20 � CCAI Spring Membership Meeting, Hickory Ridge Conference Center, Lisle
|
For
further information on any of the above, contact the staff member noted in
parentheses at the end of the text: MB = Marge
Berglind 312/819-1950
([email protected])
JMS
= Jan Schoening 217/528-4409,
ext. 25 BRH=
Bridget Helmholz 217/528-4409,
ext. 24 |
Sandy Armstrong
217/528-4409 ext. 22 ([email protected]) Kelly
Pantaleone 217/528-4409,
ext. 26 ([email protected]) BMO=Barb
Oldani 217/528-4409,
ext. 21 ([email protected]) |
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